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The Tableau Cloud - Europe - Ireland - (DUB01) environment will undergo scheduled maintenance on April 20th from 00:00 - 01:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Apr 04, 2024 - 23:34 UTC
The Tableau Cloud - Europe - Ireland - (EW1A) environment will undergo scheduled maintenance on April 20th from 00:00 - 01:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Apr 04, 2024 - 23:31 UTC
The Tableau Cloud - United States - West - (UW2B) environment will undergo scheduled maintenance on April 20th from 15:00 - 16:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Apr 05, 2024 - 00:00 UTC
The Tableau Cloud - United States - West - (10az) environment will undergo scheduled maintenance on April 20th from 16:00 - 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Apr 04, 2024 - 23:57 UTC
The Tableau Cloud - United States - West - (10ay) environment will undergo scheduled maintenance on April 20th from 16:00 - 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Apr 04, 2024 - 23:56 UTC
The Tableau Cloud - United States - East - (useast-1) environment will undergo scheduled maintenance on April 21st from 16:00 - 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Apr 05, 2024 - 00:05 UTC
The Tableau Cloud - United States - East - (prod-useast-b) environment will undergo scheduled maintenance on April 21st from 16:00 - 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust. Posted on
Apr 05, 2024 - 00:03 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing a degraded experience in prod-useast-a and prod-useast-b was successful. This incident is now considered resolved.
Apr 15, 17:12 UTC
Monitoring -
Tableau Engineers have implemented a solution to mitigate the issue causing a degradation in prod-useast-b. At this time, normal functionality has been restored, and we will continue to monitor the situation closely.
At this time the degradation within prod-useast-a remains mitigated.
Next update will be when new information becomes available.
Apr 15, 16:53 UTC
Investigating -
Tableau Engineers are investigating a potential issue within prod-useast-b that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible.
At this time the degradation within prod-useast-a has been mitigated.
We thank you for your patience; our next update will be when new information becomes available.
Apr 15, 16:05 UTC
Monitoring -
Tableau Engineers have implemented a solution to mitigate the issue causing a degraded experience in prod-useast-b and prod-useast-a. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Apr 15, 15:31 UTC
Update -
Tableau Engineers are investigating a potential issue within prod-useast-b and prod-useast-a that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Apr 15, 15:01 UTC
Investigating -
Tableau Engineers are investigating a potential issue within prod-useast-b that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Apr 15, 14:33 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the issue causing high latency to some users in Tableau Cloud Europe - Ireland - (DUB01) was successful. This incident is now considered resolved.
Apr 15, 11:06 UTC
Monitoring -
Tableau Engineers have implemented a solution to mitigate the issue causing high latency to some users in Tableau Cloud Europe - Ireland - (DUB01. At this time, normal functionality has been restored, and we will continue to monitor the situation closely. Next update will be when new information becomes available.
Apr 15, 09:42 UTC
Identified -
Tableau Engineers have identified the issue causing high latency to some users in Tableau Cloud Europe - Ireland - (DUB01). A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Apr 15, 09:16 UTC
Investigating -
Tableau Engineers are investigating a potential issue within Europe - Ireland - (DUB01) that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Apr 15, 08:13 UTC
Resolved -
Tableau Engineers have confirmed that a workaround to mitigate the issue affecting customers using AWS Redshift, with the name of the custom SQL containing non-ASCII characters, in Tableau Cloud Asia Pacific - Japan - (prod-apnortheast-a) was successful. Please contact Tableau Support for further instructions. This incident is now considered resolved.
Apr 11, 10:26 UTC
Identified -
Tableau Engineers have identified the issue causing users using AWS Redshift, with the name of the custom SQL containing non-ASCII characters, in Tableau Cloud Asia Pacific - Japan - (prod-apnortheast-a). A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Apr 11, 09:11 UTC
Investigating -
Tableau Engineers are investigating a potential issue within Asia Pacific - Japan - (prod-apnortheast-a) that may be causing an impact for our users. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Apr 11, 07:45 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the service outage in Tableau Cloud Region US-East-b was successful. This incident is now considered resolved.
Apr 10, 15:21 UTC
Investigating -
Tableau Engineers are investigating an issue causing a service outage in Tableau Cloud Region US-East-B. We are working to identify the scope of impact and implement a solution as quickly as possible. We thank you for your patience; our next update will be when new information becomes available.
Apr 10, 14:39 UTC
Resolved -
Tableau Engineers have confirmed that the solution put in place to mitigate the service outage in Tableau Cloud Region us-east-b was successful. This incident is now considered resolved.
Apr 8, 16:38 UTC
Identified -
Tableau Engineers have identified the issue causing a service outage in Tableau Cloud Region us-east-b. A solution to mitigate user impact is currently being worked on. We thank you for your patience; our next update will be when new information becomes available.
Apr 8, 15:20 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 16:00 UTC
Scheduled -
The Tableau Cloud - United States - East - (prod-useast-a) environment will undergo scheduled maintenance on April 7th from 16:00 – 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust.
Mar 21, 03:14 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 16:00 UTC
Scheduled -
The Tableau Cloud Canada - Quebec - (prod-ca-a) environment will undergo scheduled maintenance on April 7th from 16:00 – 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust.
Mar 21, 02:34 UTC
Completed -
The scheduled maintenance has been completed successfully.
Apr 6, 16:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 16:00 UTC
Scheduled -
The Tableau Cloud - Asia Pacific - Australia - (prod-apsoutheast-a) environment will undergo scheduled maintenance on April 6th from 16:00 – 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust.
Mar 21, 02:18 UTC
Completed -
The scheduled maintenance has been completed successfully.
Apr 6, 16:32 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 16:00 UTC
Scheduled -
The Tableau Cloud - Asia Pacific - Japan - (prod-apnortheast-a) environment will undergo scheduled maintenance on April 6th from 16:00 – 17:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1 hour to complete. We appreciate your patience and understanding as we work to ensure reliability and trust.
Mar 21, 02:11 UTC
Completed -
The scheduled maintenance has been completed.
Apr 6, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 6, 00:00 UTC
Scheduled -
The Tableau Cloud - Europe UK (UK-A) environment will undergo scheduled maintenance on April 6th from 00:00 – 02:00 UTC. During this time, customers will not be able to log in to their Tableau Cloud sites. Scheduled background tasks such as extract refreshes and email subscriptions will be paused. Paused operations will resume immediately after the maintenance window.
We anticipate this work will take 1-2 hours to complete. We appreciate your patience and understanding as we work to ensure reliability and trust.
Mar 20, 23:45 UTC